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Mission, Story & Values

Missoula Aging Services is a 501(c)3 nonprofit organization whose Mission is to promote the independence, dignity and health of older adults and those who care for them.

The organization serves as the designated Area Agency on Aging (AAA) for Missoula and Ravalli Counties. In 1973, Congress expanded the Older Americans Act to increase local support for older adults through AAA organizations. Missoula Aging Services is part of a network of ten AAA organizations that help older adults throughout Montana.

Since 2006, Missoula Aging Services has also served as an Aging and Disability Resource Center (ADRC) for Missoula and Ravalli Counties. As an ADRC, the organization is able to provide in-depth assistance for people in need of long-term care.

Missoula Aging Services (MAS) was established in 1982 by the Missoula County Commissioners with a modest budget of $279,000 and a staff of five. The organization began providing a small community lunch program called Meals on Wheels and the RSVP and Foster Grandparent (FG) volunteer programs.

Nearly 40 years since the founding, the organization stands strong with over 50 staff members and a budget of more than $4 million. Through MAS programs and services, staff have over 30,000 client interactions each year.

Missoula Aging Services provides a wide range of programs and services for older adults and those who care for them. Resource Center and Call Center staff help community members connect with the help they need. Services like Respite and Homemaking, Meals on Wheels and Veteran Directed Care empower older adults to continue living independently in their own homes. Missoula Aging Services also recruits, trains, and deploys volunteers who serve with local schools and organizations. By sharing their time and talents, they make your community a better place to live.
 


Mission

Missoula Aging Services promotes the independence, dignity and health of older adults, and those who care for them.

Vision

Missoula Aging Services is the voice of older adults. We provide programs and services in our communities, empowering people to age with confidence and without fear.
 


Values

To make our mission and vision a reality, we practice the following:

  • In working with each other and the community, we follow our Guiding Principles and core values which are Integrity, Communication, Accountability, Respect and Safety.

To support our mission:

  • We are person-centered in working with our clients.
  • We respect a person’s autonomy within their capacity to remain independent.
  • We believe that diversified funding creates a healthy and sustainable organization.
  • We recognize the value of services we provide to aging adults, to veterans and to people with disabilities.
  • We determine what and when services should be fee for service based on established criteria.
  • We listen first. We believe that hearing from the people guides our direction.
  • We are inclusive and non-partisan, listening to the minority and the majority.
  • We are respectful in our communication and our behaviors – individually and collectively.
  • We recognize that lack of awareness can lead to underserved aging adults.
  • We believe that collaborative strategies can result in effective and efficient efforts and partnerships.
  • We believe that volunteering provides a positive experience for the volunteers and those we serve.
  • We honor and value our volunteers, respect their wisdom, experience and engagement.
  • MAS volunteers and clients are excited, enriched and valued through community service opportunities.