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Senior Medicare Patrol

Do you or a loved one need help understanding your medical bills and making sure you’re being billed fairly? Do you suspect that you’ve been a victim of a scam? Montana Senior Medicare Patrol is here for you.

Montana Senior Medicare Patrol (SMP) is a statewide program that works to support and protect Medicare recipients from fraud and abuse.
 

How Montana SMP can help you:

  • Help you understand and organize your medical bills and Medicare Summary Notices (MSN).
  • Help check for and correct billing errors.
  • In cases of potential fraud, contact and refer to the appropriate agency to investigate the issue.
  • Provide education about managing Medicare bills and protecting yourself.

If you’re interested in any of the above actions, email Montana SMP Program Manager Renee Labrie-Shanks or call (406) 728-7682.
 

Connect with your local SMP advocate:

Montana SMP is administered by Missoula Aging Services in partnership with organizations across the state. For a provider in your area see our list of partners.

Montana SMP Partners

 

Volunteer with your local SMP

Volunteers help make SMP happen throughout the state. Interested in becoming an SMP volunteer? 

To apply as a volunteer in Missoula County, click here to complete a volunteer application. If you are interested in volunteering outside of Missoula County, contact the partner in your area.

For more information, see the volunteer description below:

 


Learn more about how to manage Medicare and protect yourself:

 

Recent Montana SMP Newsletters

 

Understanding Medicare Video Series

Watch Montana SMP's "Understanding Medicare" video series to learn more about how to keep track of your Medicare statements and spot errors.

 

More resources

  • Click here for information about SMP in other states.

  • The Federal Trade Commission is the federal agency with the jurisdiction to protect consumers by preventing fraud, deception, and unfair business practices in the marketplace.

  • The Medicare Rights Center is a national, nonprofit consumer service organization that works to ensure access to affordable health care for older adults and people with disabilities through counseling and advocacy, educational programs and public policy initiatives.

  • Find resources to help protect yourself from fraud at Medicare.gov.

  • For non-healthcare related consumer complaints such as deceptive and misleading advertising, door-to-door sales, and telemarketing complaints, visit the Montana Department of Justice’s Consumer Protection Office.