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Melody Cunningham

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Missoula Aging Services

337 Stephens Ave

Missoula, Montana 59801

Phone (406) 728-7682

Fax (406) 728-7687

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Privacy Policy

Maintaining the privacy of your information is of great importance to us as it helps foster confidence, goodwill and a stronger relationship with you. The Missoula Aging Services (MAS) web site is owned and operated by or on behalf of Missoula Aging Services, located in Missoula, Montana. MAS website visitors may be interested or concerned about how information they provide to MAS is used. By visiting www.missoulaagingservices.org visitors accept the practices described in this statement. This Privacy Policy statement may be changed or updated at any time.

Our Policies

Guiding Principles of MAS include Respect, Accountability and Integrity. For this reason, Missoula Aging Services makes a strong effort to respect and protect the privacy of all online visitors, volunteers, donors, board members and staff. We do not share your personal information with any vendors for direct marketing purposes. We do not share your personal information with third parties without your permission. This includes name, address, financial information, phone number and email address. We never trade or sell lists of donor names or contact information to third parties. Please note that MAS is a mandatory reporter and some trained staff are required to report suspected abuse to the appropriate partner agency.

Data Collection

You may choose to register to volunteer, or register to receive additional information or services from us. When you register, we request personal information about you such as your name, zip code, email address and/or telephone number, and we may ask for other information to enable us to provide a more relevant, personalized service to you. The information you provide may be stored in our databases. We limit our requests for personal information to information we believe is minimally necessary to achieve our stated collection purposes. We may also supplement your profile information with publicly available data, such as zip codes and other public information. We do not collect personally identifiable information from you, unless you provide it to us voluntarily and knowingly. If you make a secure donation, complete a secure online form, register for an event or register for our newsletter, for example, we may collect your name, mailing address, phone number, email address, and/or credit card information. If you provide personal information, we may enter that information into our volunteer, donor, and/or client databases and may contact you in order to:

Complete voluntary surveys seeking feedback for quality and service improvement purposes
Supply you with information, including Missoula Aging Services news, events and services
Request voluntary time or monetary contributions to the Mission of Missoula Aging Services

You will note the letter “s” in the “https” indicator in our web address on our donation pages along with a small padlock icon. When processing financial transactions we use high-grade encryption and security protocols (Secure Socket Layer-SSL). All communications initiated by the donation form are transmitted via Secure Sockets Layer (SSL). The SSL protocol is the industry standard best method for creating an encrypted, secure connection between your web browser and a web server. This is the industry standard security protocol that makes it difficult for anyone to intercept the information you send us. One-time and/or recurring fees are processed through a credit card processing company. This company does not retain, share, store or use personally identifiable information for any secondary purposes. Internally, within the physical Missoula Aging Services building, data is stored on firewall and password-protected servers, secured by up to date security technology. Well-trained IT staff ensure the security of your data. All Missoula Aging Services staff and appropriate volunteers must sign a Confidentiality Agreement and are educated about the importance of safeguarding your information. Such precautions do not guarantee that our web site or databases are invulnerable to all security breaches. Missoula Aging Services makes no warranty, guarantee or representation that our web site is protected from all viruses, security threats or other vulnerabilities, or that your information will always be secure.

Cookies and Tracking

Information you voluntarily provide to subscribe to our services, such as newsletters, will be used only as needed to provide that service. Subscribers may choose to unsubscribe at any time and unsubscribe information is located at the bottom of each e-Newsletter or email communication. We do not enter any other information gathered from the MAS website into any other external databases with the purpose of identifying individual website users, or for any other secondary purpose. We do not track IP addresses or deposit any “cookies” in an attempt to gain information about website users. With regard to Social Media, if you use the social sharing features on the website or electronic forms to tell a friend about our website or services, you will be asked for the friend’s name and email address. Missoula Aging Services stores this information temporarily for the sole purpose of sending a one-time email and will not add your friend to our mailing list.

Standard web server traffic pattern information

General traffic, site usage and length of stay information is collected through Google Analytics. This type of information is used only to help Missoula Aging Services improve the functionality of our web site. This information does not link to individual visitors.

External Links

Our Privacy Statement applies only to your use of the Missoula Aging Services web site. Our website contains links to other web sites. We are not responsible for the privacy practices of these sites. Links to other sites do not imply an endorsement of the material or policies of those web sites. When visiting links to other sites, we encourage you to review the privacy policies and statements of each site you visit.

Contact Us

This Privacy Statement applies only to our online practices and does not fully encompass other areas of the organization. By accessing or using the web site, you agree to be bound by all terms and conditions of the Missoula Aging Services Privacy Statement as posted at the time of your access or use. You may contact us to review personal information collected and request corrections. If you have any questions about our policies or compliance, you may email info@missoulaagingservices.org or write to:

Missoula Aging Services
337 Stephens Avenue
Missoula, MT 59801

Thank you for visiting our website!

Terms & Conditions

Donation Refund Policy

We are thankful for your donation and support of older adults, and those who care for them, in Missoula County. If you have made an error in making your donation or change your mind about contributing to Missoula Aging Services please contact Kathryn at (406) 728-7682. If you made your donation by credit card, your refund will be credited to that same credit card.

Automated Recurring Donation Cancellation

Your ongoing support is important to continue to empower older adults to continue living in their own homes for as long as possible so we encourage donors to continue to contribute on a monthly basis. If you need to cancel your recurring donation, please let us know. Thank you!

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