If you need assistance with a billing question or help organizing your healthcare bills, contact Montana SMP Program Manager, Renee Labrie-Shanks at (406) 728-7682 or firstname.lastname@example.org or the SMP partner in your area.
For help with financial exploitation or other types of fraud, contact Missoula Aging Services Resource Center at 728-7682. Read an article about fighting senior financial fraud in western Montana by clicking the button below.
Interested in becoming an SMP volunteer? Download the volunteer job description. If you are interested in volunteering with the Missoula SMP program, click here to complete a volunteer application. If you are interested in volunteering outside of Missoula County, contact the partner in your area.
Montana SMP Newsletters
Montana SMP Partners
Montana SMP is a statewide program administered by Missoula Aging Services. We partner with organizations across the state. For a provider in your area see our list of partners.
Montana SMP Medicare Fraud Prevention
The Medicare Access and CHIP Reauthorization Act, passed in 2015, requires the Centers for Medicare & Medicaid Services to develop and implement a plan to give every Medicare beneficiary a new Medicare card with a new identifier that is not tied to a Social Security number.
The first cards will not be issued before April 2018.
While you wait for the new card and number to be issued, making your Medicare card safer, be aware of those out to steal your information while taking advantage of these changes.
Questions about the new Medicare cards?
Montana SMP is a part of a nationwide effort to prevent Medicare fraud, waste and abuse. For more comprehensive information visit the following websites:
For information on SMP in another state, click here.
Federal Trade Commission
The Federal Trade Commission is the federal agency with the jurisdiction to protect consumers by preventing fraud, deception, and unfair business practices in the marketplace. For more information click here.
The Medicare Rights Center is a national, nonprofit consumer service organization that works to ensure access to affordable health care for older adults and people with disabilities through counseling and advocacy, educational programs and public policy initiatives.
To learn more about Medicare Fraud, click here.
Montana Department of Justice’s Consumer Protection Office
For non-healthcare related consumer complaints such as deceptive and misleading advertising, door-to-door sales, and telemarketing complaints, visit the Montana Department of Justice’s Consumer Protection Office. For more information click here.
What is an MSN?
A Medicare Summary Notice or MSN is a notice you get in the mail from Original Medicare that lists services you received over the previous three months from doctors, hospitals or other health care providers. It tells you what the provider billed Medicare, Medicare's approved amount for the service, the amount Medicare paid, and what you may have to pay. Watch this video put out by The Medicare Rights Center to learn how to read an MSN.